Frequently Asked Questions
What are the benefits of using a Personal Travel Planner?
Using a Travel Planner will save you time and money, and ensure your vacation is perfectly planned. Let us help take the stress of planning a vacation away! Our first-hand knowledge of Disney destinations and locations around the world, gives us the unique ability to plan customized vacations for your family. We provide you with personalized travel itineraries, expert advice, price monitoring, and the highest-level of professionalism. Your vacation is a priority to us and we will work hard to ensure you enjoy a Magical trip. We can’t wait to give you ‘The Royal Treatment’!
Is there a fee for your services?
No. Our services are complimentary.
What services do you provide?
Our Royal Services include:
Personalized concierge-level travel planning services to any destination. We take time to get to know your needs and vacation “must-see” and “must-do” ideas. We support you before, during, and after your vacation, making sure your trip is stress-free.
Custom-Designed Itineraries: Each trip and family are different, so we create the perfect plan especially for you! Our one-of-a kind-itineraries are personalized, easy to use, and include all of your vacation details.
Expert Advice: Chances are, we’ve been where you’re going! Our team of experts will use their own travel experiences to ensure your vacation plans are perfectly planned.
Price Monitoring: We stay informed and know about the latest deals! Even after a vacation is booked, we can apply money-saving promotions to an existing reservation.
Professionalism is a core value for our team! We are experienced, honest, and reliable. Be our guest, put our years of travel planning skills to the test!
Tips and Tricks: Want the best tips to save you time and money? Our Travel Planners will share their tried-and-true tips and tricks with you to make each vacation special.
Additional core services we offer include:
- Advanced Dining Reservations (180 days in advance for Walt Disney World® vacations)
- Select Fastpass+ (60 days out for Walt Disney World® vacations)
- Arrange Stroller Rentals
- Air Travel Reservations with vacation packages
- Arrange Ground Transportation
- Travel Insurance
- Reservation Management; making deposits and applying payments
- Bibbidi Bobbidi Boutique and Pirate League Reservations
- Theme Park Tours
- Spa Appointments or Golf Tee Times
- Shore Excursions
- Tickets for Special Events
- Grocery Deliveries to resorts
- Arrange Flower and Gift Basket Deliveries
- Reserve Special Dining
If I book with a Travel Planner, will I give up control over my vacation?
You can plan as much or as little of your vacation as you’d like. We work closely with you to design a vacation that fits your family’s needs. If you’d like to plan special events, book dining reservations, and make Fastpass selections, we are here to answer any questions you may have. Your Travel Planner must be the one to make certain changes to your reservations such as adding or taking away a guest, changing dates, and applying payments.
Can new, money-saving promotions be applied to my existing reservation?
Yes, however, it will depend on availability. Our Travel Planners are notified when a new promotion is offered by Disney and other suppliers, and they will automatically look at your reservation to apply the best available rate for your vacation package. Price-monitoring is one of our planning services.
Can I still use your planning services if I have already booked a trip directly with Disney?
If you’ve already booked your trip with Disney in the last 30 days and have not paid in full, we can transfer your reservation to our care. If you have booked more than 30 days ago, have paid in full, or are using DVC points or a timeshare, we can still help you! In most cases, we can offer our services for a reasonable Planning Fee. Please inquire for more details.
What types of vacations do you book?
What is the cancellation policy?
We do not impose any fees for cancellation or rescheduling of services. The suppliers we work with have varied cancellation policies and your Travel Planner will make you aware of these at your time of booking.
Do you recommend Travel Insurance?
Yes, we encourage you to protect your vacation investment by purchasing travel insurance. We offer free trip insurance quotes from several preferred suppliers that offer you the lowest cost policies with the most coverage. We are not Travel Insurance experts, but we do highly recommend trip insurance!
Are you hiring?
Yes, we are always interested in partnering with new or experienced travel agents that are interested in planning Magical vacations! Please visit the Join Our Team page for more information.
How do I contact you?
Feel free to use our Contact Us form regarding any questions or inquiries you may have. If you have a special vacation destination in mind, fill out a Free Quote Request today. We will contact you with information about your desired vacation destination and start the planning process. Or, you can simply call us at 607-301-3018, or email at email@example.com. We look forward to hearing from you!